Unlocking Benefits from Digital Investments through Meaningful Use

This project will address one of the most pressing questions in healthcare administration. Hospitals are investing billions globally into electronic medical record systems but outcomes are very mixed. Policymakers know these systems must be used meaningfully to gain benefits, but there is scant evidence for what meaningful use truly involves or how to achieve it. Capitalising on a unique international industry-academic alliance, this project will develop new theory and evidence on how to achieve meaningful use of electronic medical records across three levels: patient, hospital, and region. These outcomes will contribute to research and help hospitals and policy-makers to unlock the true value of their substantial technology investments.